AI receptionist for RV parks & campgrounds

Never miss
a guest.

Your guests call. They text. They chat.
Rylee answers.

Meet the AI employee built specifically for RV parks, campgrounds, resorts and outdoor hospitality. She answers the phone 24 hours a day, so a missed call never becomes a missed reservation.

Call or text her right now: (435) 383-8013

Powered by SynthVoice.ai

Every park has this afternoon. See what Rylee does with it.

Experience Rylee

Meet your newest employee.

Don't take our word for it. Pick a channel and start a conversation. One number takes both the call and the text.

Try to stump her.

The 4 o'clock problem

Your front desk can't be everywhere.

You know this hour. Everything lands at once, and every one of these is a guest waiting on somebody.

4:02

A family is standing at the counter checking in. Their site has a tree you need to look up.

4:03

The phone is ringing. It rings four times and goes to voicemail nobody will hear until tomorrow.

4:07

Someone is texting about a late arrival. They want to know if the gate code still works at eleven.

4:09

Another guest wants the pet policy. It is the ninth time today, and the answer is on page two of the packet.

4:11

A family on your website wants to know if you have a pull-through open Labor Day weekend. They leave and call the park down the road.

4:14

Your new seasonal hire asks you what the late checkout policy is. Again.

Rylee handles the conversation. Your team runs the park.
One AI employee

One Rylee. Every guest conversation.

Voice SMS Chat
Rylee One knowledge base
Rylee OS What happened, and what to do about it

One AI employee. One knowledge base.
Every guest channel.

Proven in production

Proven in a real park.

Meet Rylee at Jellystone Park Zion.

Rylee isn't a prototype. She is already helping answer real guest conversations inside a working outdoor-hospitality operation. The numbers below are read live from that park's own Rylee OS account.

16,127
Calls handled
13,055
Conversation minutes
46%
Resolved without a transfer
8,719
Connected to the team
2,607
After-hours conversations
3,581
Reservation inquiries

Live from Jellystone Park Zion, counting since April 2026.

Listen to a real call

Guest“Are you AI?”

Rylee“Yes. I am an AI receptionist for Jellystone Park Zion, here to help answer your questions.”

A guest working through cabin options for September. Two minutes and fifty three seconds, unedited, apart from one muted word where he gave his name.

0:002:53

Another real call

Guest“Online pass for water park today?”

Rylee“The Water Zone day pass for today costs $29.99 if purchased online. The Water Zone is open today from 3 PM to 7 PM for public guests.”

Forty nine seconds, start to finish. The price, the hours, the policy for under-twos, and the link to buy, without anyone leaving the front desk.

0:000:49

And when she doesn't know

Guest“Is there any food available on site?”

Rylee“I don't have specific details about on-site food options in my notes. I can connect you to the front desk if you'd like to ask directly.”

A tent site guest checking what comes with his stay. She answers what she knows, says plainly what she does not, and puts him through to a person.

0:001:28

Rylee OS

Know what happened without being everywhere.

Every guest conversation becomes operational intelligence.

Rylee OS · Morning Briefing Example data

Yesterday

83
Guest conversations
47
Calls
21
Texts
15
Chats
12
Reservation inquiries
76%
Handled by Rylee
7
Staff handoffs

What guests asked about

Availability24
Rates17
Late arrival12
Pet policy9
Pool hours6

When they reached out

Office hours54
After hours29
Weekend31
Needed a person7
Volume and intent, by day and by channel
The questions your guests keep repeating
Reservation opportunities and where they went
Guest concerns worth a manager's attention
After-hours activity your team never saw
Every escalation, and what triggered it
Staffing demand by hour and by season
A nightly review that suggests what to teach next
Seasonal staffing

Your newest employee doesn't have to know everything.

"What's our late checkout policy?"

Ask Rylee.

"Can guests bring their own golf carts?"

Ask Rylee.

"What do I tell someone arriving after the office closes?"

Ask Rylee.

Your park's knowledge shouldn't walk out the door every time a seasonal employee leaves. Rylee won't train your staff for you, but she will carry the answers they would otherwise have to memorise, and give them one place to check instead of one more person to interrupt.

After hours

Your office closes.
Your guests don't.

10:47PM

Phone call

"We're two hours out. Is there any way to still get in tonight?"

SMS

"What's the gate code again? And where is site 214?"

Website chat

"Do you have anything open for three nights over the long weekend?"

Rylee responds.

One knowledge base

Teach Rylee once.

Update your park information once. Rylee knows it everywhere.

Your website Policies Amenities Hours Check-in & check-out Activities Events Pet policy Park map Reservations FAQs Staff procedures Escalation rules Integrations
Rylee
Knowledge
Taught once
Voice SMS Website chat Staff tools Rylee OS
Pricing

What it costs.

Published, per location, with the setup fee on the same card as the monthly price. No quote-only mystery, and no surprise on the call.

Rylee OS Essentials

For smaller parks, or any park that does not need custom integrations yet.

$995 per month, per location

$2,500 one-time implementation

Start with Essentials
  • One location, one dedicated AI guest-services agent
  • 1,500 voice minutes a month
  • 1,000 SMS messages a month
  • 24/7 AI phone answering
  • AI text conversations
  • Guest FAQ and park knowledge
  • Reservation and booking-link assistance
  • Call transfers and human handoffs
  • Call recordings and conversation history
  • Basic analytics and reporting
  • Standard agent customisation
  • Park-specific knowledge base and training

Not included: custom PMS and API integrations, advanced custom workflows, and the deeper customisation that comes with them.

custom, for portfolios and management companies

Enterprise

Let's scope it

For groups running several parks, and for management companies running them on someone else's behalf.

Talk to us about your portfolio
  • Every property under one account, with one view across the portfolio
  • A distinct agent per park: its own name, voice and branding, not one Rylee wearing six hats
  • Integrations built for the systems your group actually runs
  • Onboarding and a real teach-in per property, not one template copied across the portfolio
  • Commercial terms scoped to the portfolio rather than counted per card

Essentials and Pro are billed per location. A portfolio is scoped on Enterprise instead of multiplied per card.

Included minutes and messages cover normal season traffic for parks of that size. If yours runs hotter, we size it with you rather than surprising you with an overage.

Not sure which fits? Send us your park website and we will tell you, or book a demo and ask.

Personalised park demo

What would Rylee know about your park?

Give us your park website and we'll show you what Rylee could learn about your property.

1

We read what is already public about your park: your amenities, your policies, your rates page, your FAQ.

2

We build a Rylee that knows your property and show you the conversation she would have with your guests.

3

You hear her before you decide anything. No contract, no install, no software to learn.

Something went wrong sending your request. Please try again, or email us directly at joe@synthvoice.ai.

We reply within one business day. No spam, no drip campaigns. Would rather just talk? Book a demo.

We're on it

We'll read your park's site and come back with a Rylee that knows your property.

Questions owners ask

Straight answers.

What does an AI receptionist do for an RV park?

Rylee answers your inbound guest calls, replies to guest texts, and answers questions on your website chat, 24 hours a day. She handles the questions your front desk repeats all season: rates, availability, check-in and check-out times, pet policy, gate codes, late arrivals.

When a guest needs a person, she connects them to your team instead of guessing.

Can Rylee answer the phone after hours?

Yes. Late arrivals, gate code questions and reservation inquiries arrive long after the office closes, and a voicemail nobody hears until morning is a lost booking.

Rylee answers at any hour, and every conversation lands in Rylee OS so your team can see what happened overnight.

Can Rylee take a reservation or book a site?

She handles the reservation conversation, but she does not complete the booking herself. Rylee answers availability and rate questions, sends your booking link by text, and transfers the guest to your reservations team when it is time to take payment.

That handoff is deliberate. You can hear it happen in the recordings above.

What does an AI receptionist cost for an RV park?

Rylee OS Essentials is $995 a month per location with a $2,500 one-time implementation. Rylee OS Pro is $1,500 a month per location with a $5,000 implementation, and is where most parks land.

The difference is the integrations and the customisation: Pro adds the website chat widget, the Rylee OS dashboard, custom workflows, and PMS and live availability connections where your systems support them. Full breakdown on the pricing section of this page.

Does Rylee replace my front desk staff?

No, and we would not sell it that way. Rylee takes the repetitive calls: the same twenty questions, the ones that come in after you close, and the ones that ring while your team is checking a family in.

Your staff still run the park. They just stop being interrupted to answer what time check-in is.

How does Rylee learn my park's information?

You teach her once. Your policies, amenities, hours, check-in and check-out details, activities, pet rules, reservation information and escalation rules live in one knowledge base.

Update it once and Rylee uses the same answer on the phone, over text, and on your website chat. No retraining, no separate scripts per channel.

Can guests text Rylee?

Yes. Rylee handles two-way guest texting from the same knowledge base she uses on the phone: arrival information, directions, gate codes, booking links, check-in and check-out details.

You can text her yourself at (435) 383-8013, the same number that takes the calls.

Does Rylee work with my reservation system?

It depends what you run. Rylee answers from your own knowledge base without touching your reservation system, which is how most parks start and is enough for the majority of calls.

Deeper connections into the systems a park already runs are possible. Ask us about yours and we will tell you straight whether it maps onto what we have built.

What happens when Rylee does not know the answer?

She says so, and connects the guest to your team.

There is a recording of exactly that on this page. A guest asks what food is available on site, Rylee says it is not in her notes, offers to put him through to the front desk, and does.

Is Rylee actually running in a real park?

Yes. Rylee handles guest conversations at Jellystone Park Zion, and the figures further up this page are read live from that park's own account rather than typed in by us.

The three recordings are real calls to that park.

The origin

Not built in a lab.
Forged inside a working RV resort.

When the owner of a very large RV park identified a technology gap in outdoor hospitality, he teamed up with Joe Eves, founder of SynthVoice.ai. Together they translated the day-to-day reality of running a modern RV resort into a purpose-built AI employee.

01 · The gap

Software stopped at the reservation

Campground software books sites. It does not answer the phone at 9 PM, text a storm update, or onboard a new hire. Guests kept calling. Staff kept drowning in the same questions.

02 · The partnership

Operators met builders

Real resort operating experience met real expertise in AI and automation. One side knew the problems by heart. The other knew how to build the fix.

03 · The proof

Tested on real guests

Rylee took her first calls at the flagship park and never stopped. Everything on this page runs in production today, busy season included.

Your park is already talking to guests.

Let Rylee answer.